Careers

As a Program Director, you are a key member of an embedded account leadership team, collaborating on account goals and growth, managing client and stakeholder relationships, and overseeing work prioritization and resourcing. You are responsible for ensuring quality operations across your assigned account(s), operating as an escalation point for both the internal and external team, and working with the embedded account leadership team to navigate account risks and challenges.  

Your role as Program Director is to serve as the central source of truth and organization for your assigned account(s), working to foster connectivity between programs and leveraging your macro understanding of the account’s ecosystem to provide mentorship and guidance to a team of Program Managers and Senior Project Managers. Your team will be responsible for the execution of daily project management needs, including scoping, scheduling, work tracking, and client communications with you overseeing all work intake and assignment and owning the overall end-to-end operations in partnership with the embedded account leadership team. 

A core component of this role is acting as a leader in operational excellence and continuous improvement. You will be expected to actively evaluate how work is planned, executed, and delivered—identifying opportunities to improve efficiency, streamline processes, and leverage technology, automation, AI-enabled solutions, and coaching/growing the team members to help the team work smarter and faster. While you will not be responsible for building technical solutions yourself, you will serve as a key stakeholder and strategic partner to internal Tech Operations teams, helping to define needs, prioritize opportunities, and champion improvements that elevate how the entire program operates. 

In this role, you may be tasked with providing executional support on selected projects, including but not limited to: leading internal and client-facing meetings and following up on individual projects via platforms like Slack, email, and 1:1 conversations in an ongoing effort to keep all trains running on time. 

You will be accountable for all weekly revenue tracking and collaborate with Program Managers to ensure accurate deliverable tracking and reporting. Additionally, you will be responsible for ensuring all documentation is updated and maintained and proactively working to optimize all processes in an ongoing effort to maximize efficiency and maintain client satisfaction across your assigned account(s). 

Projects involve a variety of deliverables including but not limited to: integrated campaign assets such as email, web design wireframes & full renders, web editorial content including keywords and SEO documentation, video assets, audio assets, social posts, and presentations in PPT. This role will report to the VP of Project Management and can be performed remotely.  

Due to client time zones, availability during 9-5 PT may be needed on a case-by-case basis.  

Responsibilities: 

• Serve as an embedded leader for you assigned account(s)
• Mentor and manage one or more Program Managers—acting as day-to-day manager and helping to grow their skills
• Serve as a primary point of contact for macro-level client needs for assigned account(s)
• Oversee operations across your assigned account(s) to ensure quality and process adherence
• Own all work intake and assignment to Program Managers as well as overall work prioritization
• Track work capacity and workloads in collaboration with Program Managers, working to proactively solve resourcing issues
• Serve as primary lead for all external vendor relationships, collaborating with vendor teams on implementing cross-agency process, building out documentation, and operating as point of escalation
• Continuously evaluate how work is executed across the account and proactively identify opportunities to improve efficiency, reduce manual effort, and increase quality through better processes, coaching and improving people, smarter workflows, and the thoughtful application of technology, automation, and AI
• Partner closely with internal Tech Operations team to translate project management needs into actionable tooling, process improvements, and system enhancements—serving as the voice of the program in shaping how work gets done in concert with the VP of Project Management
• Support and nurture key client relationships and engagement for assigned account(s)
• Function as an SME to the internal and external teams to foster connectivity and ensure cohesion across the marketing ecosystem for assigned account(s)
• Identify and develop opportunities for growth with account stakeholders in close collaboration with the embedded account leadership team, including support on pitch development, pricing, and scoping of new work
• Collaborate with embedded account leadership team on long-term account goals and potential account growth
• Serve as an escalation point for internal and external teams for any potential issues around program operations
• Own the budget and be accountable for all burn and project projections, leading on reprioritization and negotiation with internal and external stakeholders
• Lead annual account and budget planning in partnership with embedded account leadership
• Maintenance of all assigned account(s) documentation across SharePoint and Confluence
• Thorough note-taking and detailed meeting follow-up messaging that clearly calls out action items, deadlines, roles, and responsibilities  

Qualities we’re searching for:

• Exceptional and empathetic communication skills and ability to work well within a team of diverse voices, experience levels, and areas of expertise
• Experience in managing multiple complex stakeholders
• Outstanding leadership, organizational, and problem-solving skills
• Demonstrated ability to intake strategic vision and design implementation and execution to accomplish goals
• Ability and interest in coaching and developing more junior members of a team
• A proactive, forward-looking mindset with a strong interest in operational efficiency, process innovation, and the practical application of technology—including automation and AI—to improve how work is delivered
• Familiarity with work management platforms, e.g., ClickUp, JIRA, Workamajig, Basecamp, etc. 
• Mastery of Microsoft Office 365 and cloud document management, e.g. OneDrive, SharePoint, Teams 
• Able to work among multiple projects and tasks efficiently while tracking time spent 
• Thoughtful and consistent attention to detail  

We require:

• 10+ years of experience in project management or account management as part of a marketing organization or agency organization.
• Understanding of integrated marketing, and how marketing strategy, customer data, segments, channel, creative, content, and technology interact to drive desired business outcomes 
• Ability to operate in a fast-paced, deadline-driven environment with rapidly changing priorities and a high volume of projects
• Demonstrated experience identifying and driving process, tooling, or technology-enabled improvements within a project management or agency environment 

We offer:

• A flexible remote work structure — with opportunities to work from an office environment if that’s how you prefer to work
• Competitive medical, dental, and vision benefits
• 401(k) retirement plan
• HSA program
• Basic life coverage
• Parental leave program
• Uncapped vacation policy - With structures in place to ensure people deliver a full-time work product and take ample time away!

About Johnnie Studio:

At Johnnie Studio, we’re focused on a core founding principle: leveraging our innovative model to create unique and impactful content, all without the overhead and complexity in how most agencies operate. We’re small by design to best serve some of the largest organizations in the world, producing high-performing creative that resonates with modern audiences.

We staff a seasoned team and extensive network of niche specialists that seek to produce innovative work, investing heavily in ability, benefits, and remote-working solutions for the modern workforce—we are a fully remote creative studio with a flexible vacation policy and team members in every major U.S. time zone. There’s no marble-tiled lobby on Main Street here: Responsible resourcing and fearless transparency are what make Johnnie a great team to work for, and trust and empathy are what make Johnnie a great team to work with.

Ready to apply? Reach out to pm@johnniestudio.com

The Strategy Director acts as the lead strategist on their assigned client projects and workstreams. This includes planning, overseeing, and executing our clients’ individual strategic outputs, including their marketing efforts and the metrics being used to measure their success. The Strategy Director (Web) works on their own individual client projects, acts as the strategic quality control on the client team and is the day-to-day manager of all strategists assigned to them — including supporting those direct reports on their project work.

The ideal candidate has a strong background in client relationship management, employee management and growth, as well as strategic marketing skills including messaging and content strategy as well as UX strategy and integrated marketing approaches across search, media, and direct distribution.

The Strategy Director is a key client-facing individual, overseeing day-to-day client connections and meetings, presenting strategic and creative deliverables, and managing overall client needs and expectations. Alongside project work, the Strategy Director supports the VP of Strategy and the Senior Director of Strategy on high level account initiatives and growth.

This role can be performed remotely in any time zone but will require general availability from 9–5 PST.

Responsibilities

• Own assigned stakeholder day-to-day relationships
• Act as a day-to-day client contact and per-project leader
• Oversee and execute content and messaging strategies and initiatives including product and service messaging frameworks, proposed content journeys, and audience considerations
• Oversee and execute UX and UI strategies and initiatives including end-to-end web strategies, landing page builds, complex personalization executions, redesigns and user testing
• Oversee optimization and data strategies
• Operate as a consultant to stakeholders as they work with multiple agencies to plan out large-scale changes to their web experiences
• Serve as a strategic lead for clients’ digital marketing efforts and strategies
• Understand stakeholder goals, initiatives, challenges, and overall client ecosystem
• Optimize individual workstreams as they progress
• Function as the subject matter expert for assigned stakeholders comms channels and relevant topic areas
• Manage prioritization of assigned workstreams
• Work with other directors to ensure overall cohesion and connectivity across projects
• Manage assigned senior and junior strategists – acting as day-to-day manager, helping to grow their skills and act as project escalation point
• Oversee and execute content and messaging strategies and initiatives including product and service messaging frameworks, proposed content journeys, and audience considerations
• Development of omnichannel and integrated marketing campaigns against audience needs, including ideal media mix and appropriate content formats
• Identification of appropriate strategy success metrics, as well as the construction of the measurement frameworks needed to assess them
• Along with editorial and design, ensure alignment of all content assets to respective client strategies and audience considerations
• Ensure all strategic work meet Johnnie Studio and client quality standards
• Attend all client download/strategy sessions to consistently strive for alignment and serve as a strategic voice
• Provide creative team members the essential information they need to create exceptional work
• Remain embedded with the design and editorial teams to ensure projects hold true to strategy from start to finish
• Regular gathering of data/assessment of current client asset performance to uncover opportunities to advance all KPIs
• Support as strategic lead on pricing initiatives for assigned clients

Qualities we’re searching for:

• Employee management experience, including experience in hiring and growing employees
• Ability to assist in pricing and scoping projects
• Expert knowledge of strategic process and deliverables including UX and UI strategy, content strategy, personalization strategies, end-to-end web strategy, data and optimization strategies, content strategies, and journey work
• Experience and understand of strategic processes and deliverables including communication strategy, messaging strategy, and brand strategy
• Skilled at overseeing client meetings and presenting strategic and creative work
• Ability to work closely with both clients and internal leadership to identify growth opportunities
• Strong writing and editing skills
• Strategic thinker with the ability to support clients with ideation, goal setting, and project planning
• Understanding of quality creative, including editorial, design, UX, video, etc.
• Understanding of project management and familiarity with work management platforms, e.g., JIRA, Workamajig, Slack
• Strong familiarity with Microsoft Office 365 with a focus on PowerPoint deck builds
• Experience in B2B marketing and/or experience with large technology companies preferred

Requirements:

• 10+ years in the field, including:
• Experience in a director-level position
• Experience in an agency or brand setting
• Management experience, preferably including both clients and direct reports

We offer:

• A flexible remote work structure — with opportunities to work from an office environment if that’s how you prefer to work
• Competitive medical, dental, and vision benefits
• 401(k) retirement plan
• HSA program
• Basic life coverage
• Parental leave program
• Uncapped vacation policy – With structures in place to ensure people deliver a full-time work product and take ample time away!

About Johnnie Studio:

At Johnnie Studio, we’re focused on a core founding principle: leveraging our innovative model to create unique and impactful content, all without the overhead and complexity in how most agencies operate. We’re small by design to best serve some of the largest organizations in the world, producing high-performing creative that resonates with modern audiences.

We staff a seasoned team and extensive network of niche specialists that seek to produce innovatie work, investing heavily in ability, benefits, and remote-working solutions for the modern workforce—we are a fully remote creative studio with a flexible vacation policy and team members in every majr U.S. time zone. There’s no marble-tiled lobby on Main Street here: Responsible resourcing and fearless transparency are what make Johnnie a great team to work for, and trust and empathy are what make Johnnie a great team to work with.

Ready to apply? Reach out to strategy@johnniestudio.com

As a growing studio that thrives on flexing and molding our resources to organically suit our client and studio needs, we constantly call upon our fantastic team of talented freelance/contract teammates. If you’re interested in a flexible work schedule or occasional/ongoing freelance opportunities, please reach out and introduce yourself!

We currently offer ongoing opportunities of this nature to experienced designers, writers, and strategists. Email one of our departments below:

strategy@johnniestudio.com

write@johnniestudio.com

design@johnniestudio.com